Compliance Built Into the Platform
HaulGuardr handles messaging compliance, consent management, data retention, and audit trails so your operation stays aligned with regulatory requirements.
Compliance Areas
SMS Messaging Compliance
Transactional messaging only — no marketing SMS. STOP/HELP keyword support on all messages. Opt-out requests honored immediately.
Consent Management
Every driver explicitly consents before verification begins. Location access is requested only during active checkpoint submissions with clear disclosure.
Data Retention
Configurable retention policies per tenant. Verification data, photos, and logs retained per your compliance requirements with export capability.
Audit Trail
Complete timestamped log of every action: verifications, data access, status changes, exports, and administrative operations.
Data Protection
PostgreSQL row-level security for tenant isolation. TLS encryption in transit. Role-based access controls with 14 role types.
Transparency
Drivers see exactly what data is collected and why. Verification links include clear language about the verification process and data use.
SMS Messaging Details
Message Type
All SMS messages are transactional \u2014 related directly to verification workflows. HaulGuardr does not send marketing or promotional messages.
Keyword Support
STOP
Immediately opts the user out of further messages. Confirmation sent.
HELP
Returns support information and contact details.
Carrier & Routing
SMS is delivered via a dedicated messaging provider. Messages include sender identification and opt-out instructions.
Driver Consent Flow
Verification Link Received
Driver receives an SMS with a link to the verification form. The message clearly states the purpose and what will be collected.
Consent Acknowledged
Before proceeding, the driver acknowledges the verification terms, including photo submission and location sharing requirements.
Location Access Requested
Location permission is requested only during active checkpoint submissions. One-time access — no background tracking.
Consent Recorded
All consent events are logged with timestamps and stored as part of the verification audit trail.